1. Get in Touch
We are here to assist you with questions, support requests, and general inquiries related to our products and services.
2. Customer Support
Our customer support team is available during business hours to provide timely and professional assistance.
3. Live Chat Support
You can reach us through our live chat option available on our website during business hours for quick support.
4. Phone Support
For direct assistance, you may contact us by phone.
Phone: +1 502 690 5152
5. Email Support
You can also reach us via email for inquiries, support, or feedback.
Email: support@drexvio.com
6. Business Address
DREXVIO LLC
1572 Bardstown Rd, Louisville, Kentucky 40205, United States
7. Business Hours
Our team is available during the following hours:
Monday to Friday: 9:00 AM – 5:00 PM
8. Response Time
We aim to respond to all inquiries within a reasonable timeframe during business hours.
9. Support Availability
Support services are provided on business days only and are subject to availability.
10. Communication Standards
We maintain clear, respectful, and professional communication across all support channels.
11. Assistance Scope
Our support team can assist with general questions, product-related inquiries, and basic guidance.
12. Customer Care Commitment
We are committed to providing reliable support and maintaining a positive customer experience.