1. Introduction
DREXVIO LLC is dedicated to providing reliable and timely shipping services to ensure a smooth shopping experience for our customers.
2. Shipping Scope
We ship products exclusively within the United States.
3. Processing Days
All orders are processed within 1–2 business days after payment confirmation.
4. Delivery Days
Delivery typically takes 3–7 business days, depending on the destination within the U.S.
5. Free Shipping
All orders include free standard shipping with no additional charges.
6. Cut-Off Time
Orders placed before 5:00 PM (EST) will be processed on the same day. Orders after this time will be processed the next business day.
7. Order Confirmation
Customers will receive an order confirmation email immediately after purchase, including tracking details once the order ships.
8. Shipping Methods
We use reliable shipping carriers to ensure safe and timely delivery of all products.
9. Order Tracking
Once shipped, tracking information will be provided via email so customers can monitor their shipment progress.
10. Address Accuracy
Customers must provide accurate shipping addresses. DREXVIO LLC is not responsible for delays due to incorrect addresses.
11. Lost or Damaged Items
If an item is lost or damaged during shipping, contact our support team for assistance with replacements or claims.
12. Shipping Restrictions
We currently do not ship outside of the United States and cannot accommodate international orders.
13. Customer Support
For any shipping-related questions or concerns, contact our support team:
Phone: +1 502 690 5152
Email: support@drexvio.com